Who is responsible for processing your data?
– Identity: MASTERHOME RESIDENCIA S.L.U.
– Tax ID (NIF): B87284899
– Postal address: C\ Edgar Neville, 24 bis – 28020 – Madrid
– Phone: 911920092
– Email: info@masterhome.es
For what purpose do we process your data?
At MASTERHOME RESIDENCIA S.L.U., we process your data for the management of services provided by suppliers.
The processing consists of:
– Managing the contracted service.
– Using the contact methods provided by the supplier (telephone, electronic, and postal) to notify matters related to the provided service and its administrative management.
– Obligations necessary to comply with tax regulations.
– Managing the payment of services performed.
What categories of data do we process?
All the data we process is basic level. Specifically, we handle the following personal data:
– Identifiers: name, surname, N.I.F. / D.N.I., postal address, email address, phone
– Economic-financial: bank accounts
Are there automated decisions?
No automated decisions are made, nor are profiles created automatically.
How long will we keep your data?
As long as a commercial relationship is maintained and the deletion of data is not requested.
What is the legal basis for processing your data?
The legal basis for processing your data is the execution of the service contract according to the terms and conditions stated in the document signed by both parties.
To which third-party recipients will your data be communicated?
Data will not be communicated to third parties, except for legal obligations.
To which data processors will your data be communicated?
To provide strictly necessary services for the development of the activity, MASTERHOME RESIDENCIA S.L.U. shares data with the following service providers:
– Data processor located in Madrid for IT system maintenance service.
– Data processor located in Gijón (Asturias) for maintenance service of the GREEN SOFTWARE application.
– Data processor located in Zaragoza for tax and accounting advisory service.
All data processors comply with current data protection regulations.
Are there international transfers of your data?
International data transfers are considered the transfer of data to data processors, co-responsible processors, or recipients from third countries or international organizations not established in the European Union.
Your personal data may be transferred to the following organizations not established in the European Union:
| Service | Company | Guarantee |
| Google Drive – Cloud file hosting service |
Google LLC (United States) |
– Part of Privacy Shield (www.privacyshield.gov/participant?id=a2zt000000001L5AAI) and invalidated by the Court of Justice of the European Union (CJEU), however, its certification is maintained to demonstrate compliance with generally accepted privacy principles. – Compliance with Standard Contractual Clauses: https://policies.google.com/privacy/frameworks?hl=es |
| OneDrive – Cloud file hosting service |
Microsoft Corporation (United States) |
– Part of Privacy Shield (www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK) and invalidated by the Court of Justice of the European Union (CJEU), however, its certification is maintained to demonstrate compliance with generally accepted privacy principles. – Compliance with Standard Contractual Clauses: https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA |
What security measures do we implement to protect your data?
We will always treat the data in an absolutely confidential manner and maintain the corresponding duty of secrecy regarding it, in accordance with applicable regulations, adopting the necessary technical and organizational measures to guarantee the security of your data and prevent its alteration, loss, processing, or unauthorized access, taking into account the state of technology, the nature of the data stored, and the risks to which they are exposed.
What are your rights when you provide us with your data?
1) Right of access: you may consult your personal data processed by the organization.
2) Right of rectification: you may modify your personal data if they are inaccurate.
3) Right to object: you may request that your personal data not be processed.
4) Right to erasure: you may request the total or partial deletion of your personal data. This does not mean your data will be completely deleted, but rather that your data will be blocked to prevent processing, without prejudice to making them available to public administrations, judges, and courts for possible liabilities arising from processing during the statute of limitations. Once this period has elapsed, your data will be properly deleted or anonymized.
5) Right to data portability: you have the right to transfer the data you have provided us and those obtained from your contractual relationship to another data controller. This right can only be exercised when processing is based on contract execution or your consent and processing is carried out by automated means.
6) Right to restriction of processing: you may request restriction of processing in the following cases:
– While the accuracy of your data is contested
– When processing is lawful but you oppose the erasure of your data.
– When the organization does not need to process your data, but you need them for the exercise or defense of claims.
– When you have objected to the processing of your data for the performance of a task in the public interest or for the satisfaction of a legitimate interest, while it is verified whether the legitimate grounds of the processor prevail over yours.
You can exercise your rights free of charge by proving your identity with a copy of your ID or equivalent document, sending your request by email or postal mail to the contact details of the data controller.
Nevertheless, you may file a complaint with the Data Protection Agency (www.agpd.es).
Accuracy and truthfulness of the data
The data subject or their legal representative is solely responsible for the truthfulness and accuracy of the data provided, exonerating MASTERHOME RESIDENCIA S.L.U. from any liability in this regard.
Data subjects guarantee and respond, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated.
The data subject agrees to provide complete and correct information to the data controller.
Modifications
MASTERHOME RESIDENCIA S.L.U. reserves the right to modify this information to adapt it to legislative changes or new data processing that may occur in the future. In such cases, the changes introduced will be communicated to the interested parties with reasonable notice before implementation.